Privacy Policy

A legal disclaimer

Effective Date: September 2024

1. Introduction

At Amacon Lead, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and the Dutch data protection laws.

2. Who We Are

Amacon Lead, a trading name of AMACON B.V. is a leadership coaching and mentoring service provider based in the Netherlands. Our website address iswww.amacon-lead.com, and our contact details can be found in the footer section of our website.

3. What Data We Collect

We collect the following types of personal data:

Contact Information: Name, email address, phone number, and any other details you provide through our contact forms.
Session Data: Information about your interactions with us, such as communications, coaching, and mentoring session records.
Website Usage Data: Information about how you use our website, including IP address, browser type, operating system, and referring URL.
Cookies: We use cookies to improve user experience, analyze website traffic, and for security purposes. Please refer to our [Cookie Policy] for more details.

4. How We Use Your Data

We use your data for the following purposes:

Communication: To respond to inquiries, schedule sessions, and provide information related to our services.
Service Provision: To deliver coaching, mentoring, and leadership programs effectively.
Marketing: To send promotional materials, newsletters, or updates related to Amacon Lead, only with your explicit consent.
Website Improvement: To analyze how users interact with our website and improve its functionality and user experience.
Legal Compliance: To fulfill our legal obligations under Dutch and European law.

5. Legal Basis for Processing Your Data

Under the GDPR, we rely on the following legal bases for processing personal data:

Consent: When you provide explicit consent, such as when you subscribe to our newsletter or fill out our contact forms.
Contractual Obligation: When processing is necessary for the performance of a contract, such as delivering coaching or mentoring services.
Legitimate Interest: For analyzing website usage and improving our services, we may process data based on legitimate interest.
Legal Compliance: When processing is necessary to comply with legal obligations.

6. How We Share Your Data

We do not sell or rent your personal data. However, we may share your information under the following circumstances:

Service Providers: We may share data with third-party service providers who assist in operating our website or delivering services (e.g., IT services, payment processors). These providers are required to comply with GDPR regulations and will only process data on our instructions.
Legal Obligations: We may disclose your data if required by law, such as in response to a legal request from authorities or to protect our legal rights.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once the data is no longer required, we will securely delete or anonymize it.

Contact Information: Retained for the duration of your relationship with us and up to [insert time frame, e.g., 2 years] after the relationship ends unless required otherwise by law.
Session Data: Retained for a reasonable period after the coaching program, typically [insert time frame, e.g., 1 year], unless otherwise required by law.

8. Your Rights

Under the GDPR, you have the following rights:

Right to Access: You can request a copy of your personal data and information on how it is being processed.
Right to Rectification: You can request corrections to your personal data if it is inaccurate or incomplete.
Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data under certain conditions.
Right to Restriction: You can request that we limit the processing of your data in certain situations.
Right to Data Portability: You can request your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your personal data, particularly for direct marketing purposes.
Right to Withdraw Consent: You can withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at hello@amacon-lead.com.

9. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or alteration. Our website uses encryption (SSL) for secure communication and data transmission.

10. International Transfers

We may transfer personal data to countries outside of the European Economic Area (EEA). In such cases, we ensure that the data is adequately protected by implementing appropriate safeguards such as Standard Contractual Clauses (SCCs) or ensuring the receiving country provides an adequate level of data protection under the GDPR.

11. Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will delete it immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated Effective Date. Please review this policy periodically to stay informed about how we protect your personal data.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Amacon Lead
Email: hello@amacon-lead.com
Phone: +31 6 81741180

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your rights under GDPR have been violated.